How do I return an item? 30 day return policy on new and unopened items.
Vitaleaf offers a 30 day refund policy on purchases of OxiscoreTM. Please be sure to read the following guidelines and instructions for returning items to Vitaleaf:
Guidelines:
All returns
must be have a Return Merchandise Authorization (RMA)
number. Items returned without a RMA will not be accepted.
Returned test kits and boxes must be in new and unused condition. Used or broken ampoules are not returnable.
All returns are subject to a restocking fee of 15%
Defective or manufacturer warranty
item shall be replaced without charge. Follow the instructions
for returned items to claim warranty items.
Credits can only be applied to the same credit card on which the purchase was made.
Distributor 10 Packs are priced and sold as a group and must be returned as a complete set.
Instructions for product returns:
Contact the return center by email at
info@oxiscore.com. Write "RMA Request" in the subject line.
Explain your reason for the return in the email.
Detailed shipping instructions and a RMA number will be sent to you within one business day.
Return the item according to the instructions you will receive.
Credits will made to the purchasing account within two weeks of receipt of properly authorized returned merchandise.
Vitaleaf Technologies
16592 Hale Avenue Irvine, CA 92606
